Newsletter Vol. 15, Issue 1

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The “Client-Server”eLetter January 2009

Happy New Year and welcome to the latest edition of the “Client-Server” e-newsletter.

The concensus with our clients has certainly been, “We’re happy ’08 is over.” And, as we roll into 2009, it’s really no surprise that we’ve “officially” entered a recession. Recent talks with our clients reveal more than ever that a few critical IT factors are in the forefront of everyone’s minds, namely:  IT efficiency and effectiveness, extending the technology life-cycle, sticking to IT budgets and perhaps most importantly, maintaining rapid response and professional IT services as needed.

Fortunately, throughout ’08, C3 invested in its technology systems to improve your IT experience. Improvements include an enhanced helpdesk and remote monitoring and troubleshooting capabilities, as well as an enhanced service-ticket portal. When combined with our preventative maintenance practices, these tools have helped to increase our ability to detect most major issues before they arise and, if they do, respond more quickly and efficiently. These investments help to ensure you continue to receive quality service and tremendous value for your IT dollar.

Ultimately, we recognize that by keeping our clients’ IT costs within budget and the value of service high, we’re helping them to be more competitive and weather the current economic climate.

In 2009 we’re committed to remain focused on improving our service levels and processes. We know that committment translates to helping you to stay focused on your core business!

As always, we greatly value the opportunity to be of service.
Until next time,
Martin Grunburg
[email protected]
Volume 15, Issue 1
Meet Smart, Work Smart
Best Practices: Safety; E-mails & Viruses
C3 Client Spotlight


It’s not that I’m so smart, it’s just that I stay with problems longer.
Albert Einstein

“To err is human – and to blame it on a computer is even more so.

~Robert Orben

C3 Networx


Or, Enter Your Service Requests online at:

2009 Client Satisfaction Survey!
Save Money, Smart Meetings with Home2Office®!


If you’re like most companies, you have regularly scheduled meetings with your team. That’s both the good news and the bad news. If there were a way to reduce the number of face-to-face meetings while enhancing the effectiveness of your staff chances are, you’d want to know more about it.

Welcome to ManageH2O from Home2Office. C3 Networx is the exclusive partner, reseller and VAR distributor of Home2Office’s new, remote-office, portal solution. Benefits include:  standardized collaborative and connection tools, audio/video support/sharing, social networking, carbon offset reporting*, the ability to utilize less office space and, of course, happier, more productive employees, just to name a few.

If you don’t think telecommuting is ready to help you reduce your business’ operating costs, click here to see what two highly regarded authors, PhDs, consultants and recognized experts in distributed workforce management have to say in their recent newsletter. They are urging their clientele — including government agencies — to seize the opportunity and start reducing operating costs by UP TO 40%.

These thought-leaders have recently joined forces with Home2Office and believe our ManageH2O solution is rich with capabilities that businesses typically pay way too much for, whether it is ad-hoc  products, like Webex, GoTo Meeting; GoTo My PC or various disparate collaboration tools. Home2Office sought to integrate the very best remote-meeting tools and portal solutions, all within a standardized Web portal, providing clients a secure and affordable way to distribute their workforce while improving their internal communications and collaboration!

For as little as $19.99 per user/per month, Home2Office has combined features that typically cost our clients 10 times that amount. And, with each new version, we’re adding even more features. (*carbon offset reporting under development).

Visit for more information.
Note: Example pricing below for a typical 30-employee company.

Home2Office’s® ManageH2O Ad-Hoc Solutions
$19.99/month per user (All Inclusive)                     Webex                 $69/Month/user
Features/Benefits                                     GoTo Meeting      $49/month/user
Remote Meetings                                             Communications Server
Presentation/WhiteBoard                                                         $699/Server
Communicator                                                 Sharepoint             $97/user
Chat/Unified Messaging                                                          $8,213/Server
Virtual Teams                                                  No Virtual Teams
Mgmt Oversight & Reporting                             No Mgmt Oversight, or Reporting
Doc Mgmt
Social Network/Portal                                     No Social Network component
Company Announcements/Video
Company Announcements / Video
Traffic, Mileage, Cabon Offset Capture               No Carbon

Per User Monthly Cost= $19.99 Per User Monthly Cost = $205.00
Excludes one time setup fee. Approx $2,000                          Excludes all server costs and labor/setup fees
Fee varies based upon client network and # of users                       Estimated at $5,999

How to handle email attachments safely & securely

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Some of the characteristics that make e-mail attachments convenient and popular are also the ones that make them a common tool for attackers: E-mail is easily circulated — Forwarding e-mail is so simple that viruses can quickly infect many machines. Many viruses don’t even require users to forward the e-mail;  they scan a user’s computer for e-mail addresses and automatically send the infected message to all of the addresses they find. Attackers take advantage of the reality that most users will automatically trust and open any message that comes from someone they know. For the rest of the story, click HERE.
(recommend you print/distribute to your workforce)

Client Feature:  Make A Wish Foundation of SD


C3 Networx is extremely proud to now support another premiere San Diego non-profit, the Make-A-Wish Foundation. Make-A-Wish San Diego has granted over 2,000 wishes since its inception in 1983!


Make-A-Wish grants the wishes of
children with life-threatening medical conditions to enrich the human
experience with hope, strength, and joy.


1980, a group of policemen in Phoenix, Arizona fulfilled the wish of 7-year-old Chris Greicius, a boy who was battling
leukemia. Chris’s one ambition in life was to be a policeman. He was
sworn in as an honorary patrolman and equipped with a uniform, helmet
and badge, and was even taken on a helicopter ride. Chris died five
days later and was buried in his uniform and given a police funeral
with full honors. From that humble beginning, the Make-A-Wish
Foundation has spread throughout the country and abroad to become the
largest wish-granting organization in the world,

For more information about Make-A-Wish and ways you can support their mission click HERE

THANK YOU! We greatly appreciate you taking the time to learn more about C3 Networx and the latest technologies, deals, best practices and new ways to stretch your IT dollar. Please call us ANYTIME and think of us as your full-time IT resource without the full-time cost! Until next time. Sincerely,

TEAM @ C3 Networx

P.S.:  Take full advantage of the offer below. Simply forward this e-mail to your colleagues; vendors, partners and associates.  They’ll love to know you are thinking about them and trying to make their life easier!

Save 50%!
SILVER, GOLD, PLATINUM CLIENTS: SAVE BIG $$$. Simply share this e-mail with your professional associates. Any qualifying new client (based upon your referral) will garner you a credit equal to 1/2 their monthly preventative IT service plan amount. This credit could be anywhere from $300 to $2,000 or more.
For further details, email [email protected].
Thanks in advance for sharing our services with your friends.